All cosmetic and skincare products can be return if packaging is intact.
Refused Delivery: Returns falling under this category will be treated as Unwanted Returns, consequently they will be subject to a 20% restocking fee. The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery. Consequently, a store credit will be issued less 20% restocking fee of the value of the merchandise and less shipping and handling fees both ways.
All reimbursements are done in the form of moneyback towards paypal account. Member may request a refund through cashiers check or money orders in which case $5.00 fee will be deducted from the total amount of refund.
All shipping and handling fees are non-refundable with an exception where SAI-WHOLESALE has made an error by shipping and incorrect item to the customer. In this case, customer must contact SAI-WHOLESALE to obtain a return label or request merchandise pick up.